HANGING SYSTEMS
If your question is still unanswered, use our contact form, for a quick reply.
Q: Does the track come in different lengths?
A: Yes. The original Gallery System track is available in 2m or 3m lengths. The new Slimline system is available only in 2m lengths.
Q: Are there different finishes available?
A: Yes. The track comes in satin anodised (silver) or powder coated white.
Q: What if I want to paint the track?
A: Use the satin anodised finish - it's receptive to most types of paint.
Q: Is the track pre-drilled?
A: No, the original Gallery System track hole spacing depends on the type of wall construction.
The new Slimline track is fitted to the wall using nylon "Wall Anchors" and does not need to be drilled.
Q: Is it easy to install?
A: Yes, Installation is a basic handyman job. There are detailed directions in the instructions section of this website.
Q: Can you hang more than one picture on each hanger?
A: Yes, As many as you like but check max. weight recommendations for hangers.
View weight recommendation for -
Clear Tape System
Stainless Steel Cable System
Q: How can we get a free hanging system sample?
A: Please use our contact form to request a free sample. Let us know if you want a smaple of the original Gallery Systems range or the new Slimline System.
LIGHTING SYSTEM
Q: Can the Gallery Lighting System be fitted to existing Gallery System installations?
A: Yes, But only to 'The Gallery System' track.
Q: How many lights will run off one transformer?
A: A 300VA transformer will run up to 12 x 20 watt lamps. A 200VA transformer will run up to 8 x 20 watt lamps. A 105VA transformer will run up to 4 lights over 3M.
Q: Can I use higher wattage lamps?
A: No – They may damage the system.
Q: What length of track can be fed by one transformer?
A: Generally 15 metres. The power input to the track should be near the centre of the total length of track. Low voltage will not travel long distances the way 240 volt power does.
Q: Do I need an electrical contractor to install the system?
A: You are not legally obliged to use a licensed contractor with low voltage systems. Simple jobs can be installed by a handyman, but if in doubt use a contractor. For any work on 240volt wiring you MUST use a licensed contractor.
Q: How does the current reach the lamp?
A: Sharp probes on the light wand penetrate the cable in the track to make contact.
Q: How do I carry the power around corners?
A: The power cable bends around the corners. Special corner covers fit over the track to hide the cable.
Q: Are the lamps adjustable vertically?
A: Yes. The lamp slides along the curved stainless steel rods so you can aim
the light anywhere from 60cm below the track down to the bottom of the wall.
Q: Is the Gallery Lighting System the only lighting needed in a hanging area?
A: No. The system is designed to highlight the art so you will still need a central light fitting or similar to provide an overall level of lighting in the room.
Q: Can the lights damage artworks?
A: No. Providing that the correct lamps are used. Poor quality or incorrect lamps can cause problems of excess heat, which may cause damage or excess ultra violet light, which may fade colours. The only lamp that we know of guaranteed as suitable for art, is the “Precise Constant Colour” lamp by G.E. These lamps are used in major public galleries.
We cannot over-emphasise the importance of using the correct lamp. The average life of this lamp is around 6000 hours, or roughly 2 years of normal use.
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